Our integration uses upsert logic, but duplicates still appear occasionally. External IDs are configured, and the payload looks correct. The duplicates are rare but disruptive. I want to understand why this still happens.

Integrations work reliably during off-hours but frequently fail during business hours. Errors include timeouts, partial updates, or API failures. The integration logic itself hasn’t changed. I want to understand why load affects reliability so much?

Integrations fail silently without monitoring. Issues go unnoticed. I want to understand why monitoring is critical.

An external system integrates with Salesforce using REST APIs and works fine at first. As usage increases, failures start appearing—timeouts, partial updates, or API limit issues. Nothing major changed in the code. I want to understand why integrations degrade over ...