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Why are WooCommerce orders paid successfully but not showing in the admin after enabling Redis cache?
This happens because Redis is serving stale query results, not because the orders are missing. WooCommerce writes order data correctly to the database, but when Redis or Memcached is misconfigured, WordPress reads cached query results instead of fetching fresh rows. That makes it look like orders neRead more
This happens because Redis is serving stale query results, not because the orders are missing.
WooCommerce writes order data correctly to the database, but when Redis or Memcached is misconfigured, WordPress reads cached query results instead of fetching fresh rows. That makes it look like orders never existed even though they are safely stored.
You can confirm this by disabling the object-cache plugin and refreshing the Orders page. If the missing orders suddenly appear, the database is fine and the cache is the problem.
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