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Decode Trail Latest Questions
termination of healthy instances
Asked: December 29, 2025In: Salesforce
Our integration uses upsert logic, but duplicates still appear occasionally. External IDs are configured, and the payload looks correct. The duplicates are rare but disruptive. I want to understand why this still happens.
Asked: January 10, 2026In: Salesforce
Once a customer agrees verbally, teams often assume the deal is complete.In reality, pricing approval, confirmation, and payment are distinct business events.Merging them can create confusion across finance and sales teams.