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  1. Asked: October 29, 2025In: Salesforce

    Why does my Apex test fail with “System.NullPointerException”?

    Dimitri Shyplenkov
    Dimitri Shyplenkov Begginer
    Added an answer on January 1, 2026 at 5:04 am

    Your test doesn’t initialize required data or relationships. Problem Explanation Tests run with SeeAllData=false by default, so missing records cause null references. Root Cause(s) 1. Missing lookup record creation 2. Query returns empty list 3. Static variables not reset Step-by-Step Solution 1. CrRead more

    Your test doesn’t initialize required data or relationships.

    Problem Explanation

    Tests run with SeeAllData=false by default, so missing records cause null references.

    Root Cause(s)

    1. Missing lookup record creation

    2. Query returns empty list

    3. Static variables not reset

    Step-by-Step Solution

    1. Create all required test data explicitly

    2. Use defensive null checks

    3. Assert query results before access

    Edge Cases & Variations

    1. Triggers may expect org-level settings

    2. Platform events behave differently in tests

    Common Mistakes to Avoid

    1. Assuming org data exists

    2. Skipping assertions

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  2. Asked: October 2, 2025In: Salesforce

    Why does my Apex deployment fail with “Dependent class is invalid”?

    Dimitri Shyplenkov
    Dimitri Shyplenkov Begginer
    Added an answer on January 1, 2026 at 5:02 am

    A referenced class or method has compilation errors. Problem Explanation Salesforce validates all dependencies during deployment. Root Cause(s) 1. Method signature changed 2. Deleted class reference 3. Namespace conflicts Step-by-Step Solution 1. Compile all Apex classes in target org 2. Fix dependeRead more

    A referenced class or method has compilation errors.

    Problem Explanation

    Salesforce validates all dependencies during deployment.

    Root Cause(s)

    1. Method signature changed

    2. Deleted class reference

    3. Namespace conflicts

    Step-by-Step Solution

    1. Compile all Apex classes in target org

    2. Fix dependency errors first

    3. Redeploy in correct order

    Edge Cases & Variations

    1. Managed packages lock dependencies

    2. API version mismatches cause issues

    Common Mistakes to Avoid

    1. Partial deployments

    2. Ignoring compile warnings

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  3. Asked: December 28, 2025In: Salesforce

    Why does my SOQL query return fewer records than expected?

    Dimitri Shyplenkov
    Dimitri Shyplenkov Begginer
    Added an answer on January 1, 2026 at 5:00 am

    Sharing rules or implicit filters are limiting visibility. Problem Explanation SOQL respects sharing, object permissions, and query filters unless explicitly overridden. Root Cause(s) 1. with sharing Apex class 2. Private org-wide defaults 3. Implicit date or owner filters Step-by-Step Solution 1. CRead more

    Sharing rules or implicit filters are limiting visibility.

    Problem Explanation

    SOQL respects sharing, object permissions, and query filters unless explicitly overridden.

    Root Cause(s)

    1. with sharing Apex class

    2. Private org-wide defaults

    3. Implicit date or owner filters

    Step-by-Step Solution

    1. Check class sharing declaration

    2. Verify org-wide defaults

    3. Run query as affected user

    Edge Cases & Variations

    1. Reports may show more due to running user

    2. System context applies only in Apex

    Common Mistakes to Avoid

    1. Testing only as admin

    2. Assuming full data access

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  4. Asked: December 11, 2025In: Salesforce

    Why does my Salesforce Flow fail in production but work in sandbox?

    Dimitri Shyplenkov
    Dimitri Shyplenkov Begginer
    Added an answer on January 1, 2026 at 4:58 am

    Production data, permissions, or automation differ from sandbox. Problem Explanation Sandboxes rarely mirror production exactly, leading to runtime differences. Root Cause(s) 1. Missing permissions 2. Different record data 3. Additional automation in prod Step-by-Step Solution 1. Debug Flow in produRead more

    Production data, permissions, or automation differ from sandbox.

    Problem Explanation

    Sandboxes rarely mirror production exactly, leading to runtime differences.

    Root Cause(s)

    1. Missing permissions

    2. Different record data

    3. Additional automation in prod

    Step-by-Step Solution

    1. Debug Flow in production safely

    2. Compare permissions and profiles

    3. Review active automation

    Edge Cases & Variations

    1. Production-only validation rules

    2. Integration users behave differently

    Common Mistakes to Avoid

    1. Testing only in sandbox

    2. Assuming identical environments

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  5. Asked: December 29, 2025In: Salesforce

    Why does my Salesforce report show “0” for formula fields but records have values?

    Dimitri Shyplenkov
    Dimitri Shyplenkov Begginer
    Added an answer on January 1, 2026 at 4:56 am

    The formula field isn’t included at the correct summary level. Problem Explanation Report formulas and field-level formulas behave differently depending on grouping and aggregation. Root Cause(s) 1. Formula field set to row-level only 2. Incorrect summary function 3. Field excluded from report typeRead more

    The formula field isn’t included at the correct summary level.

    Problem Explanation

    Report formulas and field-level formulas behave differently depending on grouping and aggregation.

    Root Cause(s)

    1. Formula field set to row-level only

    2. Incorrect summary function

    3. Field excluded from report type

    Step-by-Step Solution

    1. Edit report and check field properties

    2. Change summary type (SUM, MAX, etc.)

    3. Confirm report type includes formula field

    Edge Cases & Variations

    1. Cross-object formulas may lag

    2. Joined reports handle formulas per block

    Common Mistakes to Avoid

    1. Expecting row-level formulas to auto-summarize

    2. Using text formulas in numeric summaries

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  6. Asked: December 29, 2025In: Salesforce

    Why does my Salesforce REST API upsert create duplicates instead of updating?

    Vaibhav Sharma
    Vaibhav Sharma Begginer
    Added an answer on January 1, 2026 at 4:24 am

    The External ID used for upsert is missing or not unique. Problem Explanation Upsert relies on External IDs to decide whether to insert or update a record. If Salesforce can’t match one record exactly, it inserts a new one. Root Cause(s) 1. External ID field not marked correctly 2. Null external IDRead more

    The External ID used for upsert is missing or not unique.

    Problem Explanation

    Upsert relies on External IDs to decide whether to insert or update a record. If Salesforce can’t match one record exactly, it inserts a new one.

    Root Cause(s)

    1. External ID field not marked correctly

    2. Null external ID value in request

    3. Duplicate external ID values

    Step-by-Step Solution

    1. Mark field as External ID + Unique

    2. Validate payload includes external ID

    3. Clean existing duplicate records

    Edge Cases & Variations

    1. Case sensitivity matters for text external IDs

    2. Bulk API handles failures differently

    Common Mistakes to Avoid

    1. Using Name field as External ID

    2. Skipping uniqueness constraint

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  7. Asked: December 10, 2025In: Salesforce

    Why does my Salesforce deployment succeed but features don’t work?

    Vaibhav Sharma
    Vaibhav Sharma Begginer
    Added an answer on January 1, 2026 at 4:22 am

    Metadata deployed successfully, but required settings or permissions are missing. Problem Explanation Deployments don’t automatically configure permissions, licenses, or settings. Root Cause(s) 1. Missing permission sets 2. Feature not enabled in target org 3. Post-deployment steps skipped Step-by-SRead more

    Metadata deployed successfully, but required settings or permissions are missing.

    Problem Explanation

    Deployments don’t automatically configure permissions, licenses, or settings.

    Root Cause(s)

    1. Missing permission sets

    2. Feature not enabled in target org

    3. Post-deployment steps skipped

    Step-by-Step Solution

    1. Verify feature activation

    2. Assign permission sets

    3. Validate profiles and access

    Edge Cases & Variations

    1. Sandboxes differ from production

    2. Scratch orgs need manual setup

    Common Mistakes to Avoid

    1. Assuming deployment = configuration

    2. Ignoring post-deploy checklist

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  1. Asked: November 25, 2025In: Salesforce

    Why do Salesforce Flows conflict with Apex logic?

    Arshan Siddiqui
    Arshan Siddiqui Begginer
    Added an answer on January 10, 2026 at 5:55 am

    Flows and Apex operate independently but execute in the same transaction. When both attempt to modify the same fields, conflicts occur. Lack of clear ownership over logic increases the risk of inconsistent outcomes. Defining clear boundaries between Flow and Apex responsibilities reduces conflicts.TRead more

    Flows and Apex operate independently but execute in the same transaction. When both attempt to modify the same fields, conflicts occur.

    Lack of clear ownership over logic increases the risk of inconsistent outcomes.

    Defining clear boundaries between Flow and Apex responsibilities reduces conflicts.
    Takeaway: Mixing automation layers requires strict coordination.

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  2. Asked: September 11, 2025In: Salesforce

    Why do Salesforce deployments succeed but functionality still breaks?

    Arshan Siddiqui
    Arshan Siddiqui Begginer
    Added an answer on January 10, 2026 at 5:54 am

    Deployments move metadata, not configuration completeness. Permission sets, licenses, feature toggles, and org-level settings are often excluded. As a result, deployed features may exist but remain inaccessible or inactive. Another issue is data dependencies. Some automation relies on specific recorRead more

    Deployments move metadata, not configuration completeness. Permission sets, licenses, feature toggles, and org-level settings are often excluded. As a result, deployed features may exist but remain inaccessible or inactive.

    Another issue is data dependencies. Some automation relies on specific records, picklist values, or settings that aren’t deployed automatically.

    Post-deployment validation and configuration are essential to ensure functionality matches expectations.
    Takeaway: Deployment success doesn’t guarantee operational readiness.

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  3. Asked: October 30, 2025In: Salesforce

    Why does Salesforce record locking happen more often at scale?

    Arshan Siddiqui
    Arshan Siddiqui Begginer
    Added an answer on January 10, 2026 at 5:53 am

    Record locking is driven by concurrency. As more users, Flows, triggers, and integrations update the same records, the chance of collisions increases. Parent-child relationships make this worse because updating children can lock parents. Salesforce enforces strict locking to maintain data consistencRead more

    Record locking is driven by concurrency. As more users, Flows, triggers, and integrations update the same records, the chance of collisions increases. Parent-child relationships make this worse because updating children can lock parents.

    Salesforce enforces strict locking to maintain data consistency. When multiple transactions attempt to update the same record simultaneously, one must fail.

    Reducing lock contention usually involves redesigning update patterns, batching changes, and avoiding unnecessary parent updates.
    Takeaway: Locking issues reflect concurrency pressure, not broken logic.

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